Frequently Asked Questions
How long will this course take to complete?
The course will take approximately 35 minutes to complete.
Does the course have closed captioning?
Yes, the training does include closed captioning, along with adjustable playback speed, to enhance accessibility. These features can be accessed in the player settings at the bottom of the screen.
I have tried to access the course but it is not loading in ELM. What should I do?
Some browser settings make it difficult for the course to load properly. If you run into this, please try launching the course in a different browser, such as Google Chrome, Firefox, or Safari.
I have already completed training on similar content.
If you are receiving emails requesting that you complete the course, it is because University records reflect that you are an enrolled student. If this is a mistake and you are no longer a student at the University, please reach out to your former department to ensure that your records are up to date. Completion of other trainings will not satisfy this training requirement.
I completed the course, but it is not reflecting that on my ELM dashboard.
If you have completed the course in its entirety and it does not show, please contact our office with the information on when you completed the course so that we are able to look into it for you.
If you still have questions about this course, please email us at [email protected].
